We hope to create a pleasant shopping experience for you! 🛍️
Please spent couple of minutes before shop!
Please check if you are eligible to exchange the items.
Scenario | Exchange / Refund Policy |
The items I received:
- did not fit me well
- wrong size bought
| - We do not accept exchanges / returns for these scenarios.
- Kindly make sure that the size you bought is correct by using the measurements provided in each product’s description page before you check out. Also, we welcome you to seek for our asistance in picking a suitable size for you.
- Wrong size bought can be exchange if we have sizes in stock within 3 days of receiving, the postage for the new one should be bared by customer.
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Defective Items:
- product is damaged / torn has defects etc.
- wrong item / size is receive
| Defects or dirt stains
- We will provide you an exchange with a new same garment.You will have to send the item back to us. Postage will be bared by FeeDe'sCloset.
- Items returned should have the tags intact and in the original condition as received (unworn, unwashed, unaltered).
- Please contact us and provide us the following details to proceed with an item exchange: (1) Order ID (2) Photo of the defected/stained part of the garment.
- We only accept returns within 5 working days from the day when parcel tracking status is shown “Delivered/Received”. Customers hold full responsibility until we receive the returned item.
- Should the item to be exchanged becomes unavailable, customers can choose to make a refund / change to other items available in store.
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- Products out of stock/ no longer available
| - FeeDe'sCloset reserves the right to take down the items available / mark items unavailable without early notice.
- Should items become unavailable after order is placed, customers will be informed through email to conduct the refund / exchange with other items.
- If customers choose to change to other items, products with equal or less than the original value will be refunded, whereas if the product is higher than the original value, customers will have to pay for the extra value.
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